From: Debbie R.
Sent: September 19, 2013
To: undisclosed recipients
Subject: Fw: Dairy Queen employee's honorable actions praised online
When a visually impaired customer accidentally dropped a $20 bill at a Hopkins, Minn., Dairy Queen, employee Joey Prusak said he was shocked by what happened next. "The lady behind him just picked it up and put it in her purse," he told Yahoo News. "As if no one saw it." What Prusak did inspired another customer to write an email to the store manager praising the 19-year-old for his calm and kindness. The email went to Reddit, was picked up by the Daily Mail and quickly turned Prusak into a nominee for the Nice Guy Hall of Fame (if only such a place existed).
Prusak, who has been working at Dairy Queen since he was 14, told Yahoo News that he recognized the visually impaired customer. "He's a regular and he always pays with a debit card," he said. "He doesn't use a wallet, so when he pulled out his card, the cash fell to the ground." After the woman picked up the $20 and put it in her purse, Prusak said he confronted her about it. "I said, 'Ma'am, can you please return the gentleman's money?'"
The woman denied that she took the cash. "There was kind of a scene," Prusak said. "I told her what she did was extremely disrespectful and she had to leave." She did, but she never gave back the money. So, Prusak went above and beyond. He walked to the customer who had lost the $20 and gave him $20 from his own pocket. "I felt it needed to be done," he said. The man thanked him, and Prusak didn't really think anything of it, going back to his job. Flash-forward several days. Prusak's manager gets an email from a customer who witnessed the exchange. "He said, 'Why didn't you tell me?'" Prusak said, explaining that it didn't cross his mind. "It felt like the right thing to do."
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